Terms of service

Last updated: 3/25/2026

Welcome to Sol Towels. By accessing our website or purchasing from us, you agree to these Terms of Service (“Terms”). Please read them carefully.

1. Overview

This website is operated by Sol Towels. Throughout the site, the terms “we,” “us,” and “our” refer to Sol Towels.

By visiting our site and/or purchasing something from us, you agree to be bound by these Terms. If you do not agree, please do not use our site.

2. Eligibility & Use

By using this site, you confirm that:

  • You are at least 18 years old (or have parental consent)
  • You will not use our products or site for illegal or unauthorized purposes
  • You will not violate any laws in your jurisdiction

3. Products & Availability

We do our best to present our products accurately, but:

  • Colors and textures may vary slightly depending on your device
  • Products are subject to availability
  • We may limit quantities or discontinue items at any time

We reserve the right to refuse or cancel any order at our discretion.

4. Pricing & Payments

  • All prices are listed in USD unless otherwise stated
  • Prices may change without notice
  • We reserve the right to cancel orders suspected of fraud, resale abuse, or unauthorized activity

If your order is canceled after payment, you will receive a full refund.

5. Shipping & Fulfillment

By placing an order, you agree to our Shipping Policy.

We aim to ship within the stated timeframe. If delays occur:

  • You will be notified
  • You may approve the delay or cancel for a full refund

We are not responsible for carrier delays once the package has been handed off.

6. Returns & Refunds

All returns are subject to our Returns Policy.

We reserve the right to deny returns that:

  • Do not meet eligibility requirements
  • Show signs of use beyond reasonable inspection
  • Appear fraudulent or abusive

7. Chargebacks & Fraud Prevention

We take fraud seriously.

By placing an order, you agree:

  • Not to initiate a chargeback without first contacting us to resolve the issue
  • That fraudulent chargebacks may be disputed with evidence, including delivery confirmation, IP data, and communication records

We reserve the right to:

  • Refuse service to customers with a history of chargebacks
  • Pursue recovery of funds in cases of fraud

8. No Resale Policy

Our products are intended for personal use only.

You may not:

  • Resell Sol Towels products without written permission
  • Use our brand, images, or products for commercial resale or distribution

We reserve the right to cancel orders suspected of resale.

9. User Content & UGC Rights

If you tag us, submit content, or share photos/videos featuring our products:

You grant Sol Towels a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and publish that content for marketing, advertising, and promotional purposes.

This includes (but is not limited to):

  • Social media
  • Paid ads
  • Website content

You confirm that:

  • You own or have rights to the content
  • It does not infringe on any third-party rights

10. SMS & Email Marketing

By providing your email or phone number, you agree to receive marketing communications from us.

  • Message and data rates may apply
  • Consent is not a condition of purchase
  • You can unsubscribe at any time via the link provided or by contacting us

11. Wellness & Product Disclaimer

Our products are designed for lifestyle and wellness use.

We do not guarantee:

  • Specific fitness, health, or performance outcomes

Nothing on this site should be considered medical advice. Always consult a qualified professional for health-related concerns.

12. Third-Party Services

We may use third-party providers (payment processors, shipping carriers, etc.).

We are not responsible for:

  • Their performance
  • Service interruptions
  • Data handling practices

13. Intellectual Property

All content on this site — including branding, designs, product names, images, and text — is owned by Sol Towels and protected by law.

You may not use, copy, or reproduce any content without written permission.

14. Prohibited Uses

You may not use our site:

  • For unlawful purposes
  • To violate intellectual property rights
  • To harass, abuse, or harm others
  • To transmit viruses or malicious code
  • To attempt to gain unauthorized access to our systems

We reserve the right to terminate access for violations.

15. Limitation of Liability

To the fullest extent permitted by law:

Sol Towels is not liable for:

  • Indirect, incidental, or consequential damages
  • Delays or failures outside our control
  • Misuse of our products

Our total liability will not exceed the amount you paid for the product.

16. Indemnification

You agree to indemnify and hold harmless Sol Towels from any claims, damages, or expenses arising from:

  • Your misuse of the site or products
  • Your violation of these Terms

17. Dispute Resolution & Arbitration

Any disputes will be resolved through binding arbitration, not in court, except where prohibited by law.

You agree:

  • To waive any right to a jury trial
  • To resolve disputes individually (no class actions)

18. Governing Law

These Terms are governed by the laws of the State of Utah, without regard to conflict of law principles.

19. Changes to Terms

We may update these Terms at any time. Changes will be posted here with an updated date.

20. Contact

For questions, please contact hello@soltowel.com